VUMI’s medical team is available 24 hours a day, 365 days a year. Notifications can be sent through any of the following options:

By Phone

VUMI® Global Flex VIP Plans Only

For medical emergency notifications, please call:

United States 
+1 866 360 7680

United Kingdom 
+44 330 027 2182

Dubai
+971 4 573 2999

Hong Kong 
+852 5803 1713

All Other VUMI® Plans

For medical emergency notifications, please call:

Main Telephone Number
+1 214 276 6376

Main Toll-Free Number
+1 855 276 VUMI (8864)

myVUMI™

Log in to the myVUMI™ insured portal at www.myvumiportal.com or download the myVUMI™ app.

By Email

Send an email to notifyglobal@vumigroup.com with the information detailed below in the Notification / Pre-Certification Form. You will receive a confirmation email and our medical team will contact you as soon as possible.

Notification / Pre-Certification Form

Complete the following information to send a notification or request prior certification about a medical procedure or event. Once you have completed the information, click on the “Submit” button below. You will receive a confirmation email and our medical team will contact you as soon as possible.