VUMI’s medical team is available 24 hours a day, 365 days a year. Notifications can be sent through any of the following options:

By Phone

To notify a medical emergency please call:

United States 
866 360 7680

United Kingdom 
+44 330 027 2182

Dubai
+971 4 573 2999

Hong Kong 
+852 5803 1713

myVUMI

Log in to the myVUMI™ insured portal at www.myvumiportal.com or download the myVUMI™ app.

By Email

Send an email to notifyglobal@vumigroup.com with the information detailed below in the Notification / Pre-Certification Form. You will receive a confirmation email and our medical team will contact you as soon as possible.

Notification / Pre-Certification Form

Complete the following information to send a notification or request prior certification about a medical procedure or event. Once you have completed the information, click on the “Submit” button below. You will receive a confirmation email and our medical team will contact you as soon as possible.