Notifications/Pre-Authorisations

VUMI’s medical team is available 24 hours a day, 365 days a year. Notifications can be sent through any of the following options:

VUMI Global Plan

VUMI® Global Flex VIP Plans Only

By Phone

For medical emergency notifications, please call:

United States
+1 866 360 7680

United Kingdom
+44 33 027 2182

Dubai
+971 4 573 2999

Hong Kong
+852 5803 1713

Kenya
+254 20 3892150

Thailand
+66 2 105 5704

Baymac Plan

By Phone

To any of the following numbers:
Main Toll-Free Number : +1 855 276 VUMI (8864)
Main Telephone Number'+1 214 276 6376
From Mexico+52 55 5232 1416
+52 33 3279 0308
+52 33 2451 4660
From Guatemala+502 2458 1958
From El Salvador+503 2113 9051
From Costa Rica'+506 4 001 5364
From Chile+56 4132 90008
From Jamaica'+1 876 627 9408
From Bolivia'+591 800 100 137
From Canada'+1 800 879 4236
From Dubai'+971 4 573 2999
From Hong Kong'+852 5803 1713
From Panama+507 834 8791 (VUMI)
From Venezuela

+58 212 3357546
+58 212 6502127
+58 212 6502129
+58 212 6502130
+58 212 6502131
+58 212 6502132
From Peru+51 1 644 0319
+51 1 645 2084
From Brazil+55 21 2018 1218
+55 81 3771 0324
+55 21 4042 0488
From Uruguay'+000 405 4015
From Paraguay'+595 217 289 712
From Spain'+34 91 761 0904
From Thailand'+66 2 105 5704
From United Kingdom'+44 330 027 2182

MyVUMI™

Log in to the MyVUMI™ member portal at www.myvumiportal.com
or download the MyVUMI™ app.

By Email

Send an email to notifyglobal@vumigroup.com with the information detailed below in the Notification / Pre-Authorisation Form. You will receive a confirmation email and our medical team will contact you as soon as possible.

Notification / Pre-Authorisation Form

Complete the following information to send a Notification or Pre-Authorisation for a medical procedure or event. Once you have completed the information, click on the “Submit” button below. You will receive a confirmation email and our medical team will contact you as soon as possible.