Claims

Claims can be submitted through any of the following options:

By Email

Send an email to claimsglobal@vumigroup.com with the following information:

  • Completed Claim Form.
  • Invoice or itemized bill.
  • Proof of payment.
  • Medical records and copies of prescriptions for tests or medication if applicable.

By Postal Mail

Worldwide Claims (except U.S. and Latin America)

Henner Group
Attn : Team 30 – 14, boulevard du Général Leclerc
CS 20058
92527 Neuilly-sur-Seine Cedex
France

U.S. and Latin American claims (only)

VIP Universal Medical Insurance Group
Attn: Claims Department
5301 Blue Lagoon Drive
Suite 500
Miami, FL 33126
USA

My VUMI

Log in to the MyVUMI™ insured portal at www.myvumiportal.com
or download the MyVUMI™ app.