Claims

Claims can be submitted through any of the following options:

VUMI Global Plan

By Email

Send an email to notifyglobal@vumigroup.com with the following information:

  • Completed Claim Form.
  • Invoice or itemised bill.
  • Proof of payment.
  • Medical records and copies of prescriptions for tests or medication if applicable.
MyVUMI app

MyVUMITM

Log in to the MyVUMI TM member portal at
www.myvumiportal.com
or download the MyVUMITM app.

Baymac Plan

By Phone

To any of the following numbers:
Main Toll-Free Number : +1 855 276 VUMI (8864)
Main Telephone Number'+1 214 276 6376
From Mexico'+52 55 4170 3647
From Guatemala'+502 2 294 2271
From El Salvador'+503 2 113 0454
From Costa Rica'+506 4 001 5364
From Chile'+56 229 381 950
From Jamaica'+1 876 627 9408
From Bolivia'+591 800 100 137
From Canada'+1 800 879 4236
From Dubai'+971 4 573 2999
From Hong Kong'+852 5803 1713
From Panama'+507 833 9569
From Venezuela'+58 212 335 7546 / +58 212 720 1730 / +58 212 720 5127 / +58 212 720 1732 / +58 212 720 1734
From Peru'+5117008749 / +5117008751
From Brazil'+55 11 3197 6670 / +55 21 2018 1218
From Uruguay'+000 405 4015
From Paraguay'+595 217 289 712
From Spain'+34 91 761 0904
From Thailand'+66 2 105 5704
From United Kingdom'+44 330 027 2182