Notifications/Pre-Authorisations
VUMI’s medical team is available 24 hours a day, 365 days a year. Notifications can be sent through any of the following options:
VUMI® Global Flex VIP Plans Only
By Phone
For medical emergency notifications, please call:
United States
+1 866 360 7680
United Kingdom
+44 33 027 2182
Dubai
+971 4 573 2999
Hong Kong
+852 5803 1713
Kenya
+254 20 3892150
Thailand
+66 2 105 5704
By Phone
To any of the following numbers:
Main Toll-Free Number : +1 855 276 VUMI (8864)
| Main Telephone Number | '+1 214 276 6376 |
| From Mexico | '+52 55 4170 3647 |
| From Guatemala | '+502 2 294 2271 |
| From El Salvador | '+503 2 113 0454 |
| From Costa Rica | '+506 4 001 5364 |
| From Chile | '+56 229 381 950 |
| From Jamaica | '+1 876 627 9408 |
| From Bolivia | '+591 800 100 137 |
| From Canada | '+1 800 879 4236 |
| From Dubai | '+971 4 573 2999 |
| From Hong Kong | '+852 5803 1713 |
| From Panama | '+507 833 9569 |
| From Venezuela | '+58 212 335 7546 / +58 212 720 1730 / +58 212 720 5127 / +58 212 720 1732 / +58 212 720 1734 |
| From Peru | '+5117008749 / +5117008751 |
| From Brazil | '+55 11 3197 6670 / +55 21 2018 1218 |
| From Uruguay | '+000 405 4015 |
| From Paraguay | '+595 217 289 712 |
| From Spain | '+34 91 761 0904 |
| From Thailand | '+66 2 105 5704 |
| From United Kingdom | '+44 330 027 2182 |
MyVUMI™
Log in to the MyVUMI™ member portal at www.myvumiportal.com
or download the MyVUMI™ app.
By Email
Send an email to notifyglobal@vumigroup.com with the information detailed below in the Notification / Pre-Authorisation Form. You will receive a confirmation email and our medical team will contact you as soon as possible.
Notification / Pre-Authorisation Form
Complete the following information to send a Notification or Pre-Authorisation for a medical procedure or event. Once you have completed the information, click on the “Submit” button below. You will receive a confirmation email and our medical team will contact you as soon as possible.